Live on WhatsApp · No app required

Voice-first customer
engagement for Africa

Your customers already live on WhatsApp. VoiceOps connects them to your backoffice systems through natural voice and text — 24 hours a day, in any language, at a fraction of call centre cost.

Get started → See how it works ›
9:41
▲
700M+
Africans on WhatsApp
<1s
Average response time
24/7
Always available
Any
Language your customers speak
Platform capabilities

Everything your customers need.
Nothing they don’t.

VoiceOps is a middleware gateway — it connects WhatsApp to any REST API your business already has. No rip-and-replace. No months of integration work.

🎙️
Voice & Text Commands
Customers send a voice note or text. AI understands their intent and queries the right system — policy status, balance, claims — in any language.
📋
Conversational Surveys
Send NPS, CSAT and CES campaigns via WhatsApp. Responses scored against industry benchmarks and actioned automatically. No survey link. No login.
❓
Instant FAQ Answers
Load your knowledge base. Every frequently asked question answered automatically — displacing a costly call centre interaction every time.
⚡
Trigger Actions
“Send me more info” fires a document delivery API instantly. “Renew my policy” starts a workflow. Survey answers become automated actions.
🔌
API-Agnostic Integration
Any REST endpoint becomes a voice command. Banking, insurance, ERP, Google — register it once, query it naturally. No custom code per system.
🏢
Multi-tenant Groups
SaaS providers manage all clients from one master account. Develop APIs centrally, push to all clients at once. Every client stays fully independent.
Getting started

Live in days, not months.

From sign-up to your first live customer interaction — typically 2 to 5 business days. No infrastructure. No mobile app. No call centre rebuild.

1
Sign up & verify
We set up your account and verify your business with Meta’s WhatsApp Business Manager — a one-time process, 24–48 hours.
2
Get your number
BezOps provisions a dedicated South African WhatsApp Business number. Fully managed. No SIM card needed.
3
Connect your APIs
Point VoiceOps at your existing REST APIs. Our no-code builder connects to any system in minutes — no developer required.
4
Go live
Share your number with customers. They message naturally. VoiceOps handles the rest — 24/7, at scale, in any language.
Industries

Built for African business.

Designed for industries where voice and WhatsApp create the most value — high-volume customer interaction, complex queries, time-sensitive responses.

🏦
Banking & Finance
Balance queries, transactions, loan status
🛡️
Insurance
Policy status, claims, premiums, renewals
🎓
Education
Fee statements, results, attendance, notices
🏥
Healthcare
Appointments, medical aid, results
🛒
Retail
Order tracking, loyalty points, queries
⚖️
Legal & Compliance
Document status, case updates, scheduling
Simple pricing

Pay for what you use.
Nothing more.

Credit-based pricing with no monthly minimums. Buy in advance, consume as customers interact. Margins improve as your volume grows.

  • No monthly minimums
  • Credits bought in advance
  • Volume-based discounts
  • Pricing tailored to your business
Talk to us about volume pricing →
Contact us

Ready to go live?

Tell us about your customers and the systems you would like them to reach. We will walk you through VoiceOps and put together pricing that fits your volume.

Email: info@bezops.com
Response: within one business day
Based in: Cape Town, South Africa